Question 1

How long is the free trial?

Accepted Answer

Every new business gets 3 months free on any plan. You do not need to pay or enter any payment details to start.

Question 2

What happens when the trial ends?

Accepted Answer

We remind you before it ends. Pick a plan and pay with mobile money to keep going — your products, sales and reports stay exactly as they are.

Question 3

Do I need a computer to use Quick Duuka?

Accepted Answer

No. Everything works from your phone or tablet. A computer is optional.

Question 4

How do my products get on the marketplace?

Accepted Answer

Add products in the management system. Once your shop is approved by our team, your in-stock products appear on the public marketplace automatically.

Question 5

Can I run more than one branch or shop?

Accepted Answer

Yes. Add branches to one shop — each keeps its own stock, sales and cash-up — or run separate shops from one login and see combined totals. Staff can be locked to their own branch.

Question 6

Is my business data safe?

Accepted Answer

Yes. Your data is encrypted and backed up automatically with bank-level security.

Question 7

What does it cost?

Accepted Answer

Sales Management is UGX 50,000/month for one location and up to 3 staff. Sales + Marketplace is UGX 70,000/month and adds selling online, branches, unlimited staff, staff performance, advanced reports and installments — or UGX 600,000/year to save UGX 240,000. Every plan starts with 3 months free.